In the first in our series of interviews with our Definia associates, Elizabeth Eather talks about her current role at Mars Incorporated, global manufacturer of confectionery, pet food and other food products, and provider of animal care services.

Ketan Patel has spent twenty-five years leading technology at board level within the consumer and private equity verticals, from luxury retailers through to global FTSE PLCs such as Sainsburys and Marks & Spencer. Here he explains what works and what doesn’t when leading workplace transformations.